Problem Solving Using Non-Linear Systems Thinking presents a five stage model of problem solving that uses the fundamentals of Peter Senge's systems thinking to find solutions and to enhance decision-making. This powerful methodology teaches you how to identify defeating aspects of quick fixes and how to create long-term solutions. This approach demonstrates that the whole is greater than the sum of its parts, and that total system collaboration is the key to high performance.
Identifying the toughest chronic problems
Conducting situation and problem analyses
Testing mental models and assumptions; getting to the root cause
Understanding systems thinking fundamentals
Applying the five stage problem solving methodology
Mapping the most challenging problems
Recognizing the trouble with quick fixes - negative loops
Applying the concepts
Case Study One: American Motorcycle
Case Study Two: Craven Computer Products
Understanding the five problem archetypes
Generating systems solutions
Turning ideas into actions -- how to get it done right