"Right-sizing" and restructuring have put new emphasis on lateral communication and inter-departmental cooperation. This seminar introduces you to innovative practices for dealing with people who do not report to you-but whose assistance and support are critical. You will be provided with new perspectives on the root causes of your communication blockages with others, as well as, practical techniques for assessing the styles of others, uncovering their needs and reaching mutually satisfying agreements.
Learn new strategies for creating results with people within or outside your direct control
Obtain"mind share" from people who have other priorities
Develop techniques for reaching people who are now perceived as"impossible to deal with"
Evaluate the strengths and weaknesses of your favorite"fix-it formula" for solving issues with others:
o Director/Troubleshooter - Do
o Administrator/Stabilizer - Reason
o Integrator/Harmonizer - Involve
o Catalyst/Visionary - Inspire
Demonstrate style flexibility to get a better hearing
Explore alternative ways to describe projects and proposals
Learn new negotiation tools to bargain for results across organizational boundaries
Employ practical techniques for making clear, concise requests
