|
 |
 |
| |
 |
Managing and Leading Change |
| |
|
 |
1 day
|
 |
Martin Woodrow
|
 |
In this workshop, you will learn what change management is, the keys to successful change, understanding the psychology of change, and the change management process. Participants will also learn 10 Things to Remember About Change Management and leave with a personalized action plan based on the day’s learnings.
The course is highly interactive, with individual and group exercises to keep the pace engaging and reinforce the learning.
|
 |
What is Change Management?
Review of Current Change Models – Kotter, ProSci, etc.
Goals of Any Change Management Program
- Increase probability of success
- Address employee resistance to change
- Build change competency in the organization
- Help keep projects on schedule, etc.
The Change Problem – Change as a “how”, “what” and “why” problem
Keys to Successful Change
The Right Mix Factor – factors in selecting a change strategy
Critical Success Factors
Management Obstacle Factors
Reasons for Resistance
- Reason #1: People react differently to change
- Reason #2: Everyone has fundamental needs that have to be met
- Reason #3: Change often involves a loss, and people go through the “loss curve”
Reason #4: Expectations need to managed realistically
Reason #5: Fears have to be dealt with
Understanding the Psychology of Change
The ADKAR Model for Change
The Psychology of Change
- What the sender says and what a receiver hears can be two very different messages.
- Resistance is normal
- Incremental versus Radical Change
- Process of individual change in 5 key steps
Connecting Change Management to Business Strategies
Change Management Process – an overview
Phase 1: Preparing the Change - Define your strategy, prepare your team, and develop your sponsorship model
Phase 2: Managing the Change - Develop your plan, take action, and implement the plan
Phase 3: Reinforcing the Change - Collect and analyze feedback; diagnose gaps, manage resistance, and implement corrective actions; and celebrate successes
|
|
|
|
