Communication, Negotiation, Project Management, Presentations, Time Management, Management, Finance, Interviewing and Writing Courses, Workshops and Classes

Manager as Coach

1 day

Carole Rehbock

“Manager as Coach” provides an opportunity for participants to learn and practice coaching strategies to motivate their core potential to reach and exceed their goals. The focus of the course is to discover innovative ways to guide staff to a higher level of productivity and prevent performance problems. This course emphasizes an eight-step coaching process that is highly effective in dramatically increasing others’ desires to move forward toward their goals and reduces the gap between the current reality and what is possible.

Results:

  • Empower a responsible workforce
  • Utilize resources effectively
  • Retain desired employees
  • Generate job satisfaction and employee engagement
  • Spend minimal time on performance problems
  • Increase productivity


    • What is coaching, and why is it important for success?
    • Three phases of the coaching model:
      • Planning
      • Implementing
      • Follow-up
    • Defining and setting expectations
    • Key coaching skills:
      • Listening
      • Questioning
      • Feedback
    • Key conversations:
      • Performance feedback
      • Problem solving
      • Dealing with change





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