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Giving Balanced Feedback

  • Identifying the three types of feedback and the impact on employees
  • Describing the best practices for giving effective feedback
  • Applying the SBIC feedback model for providing balanced feedback
  • Practicing how to deliver balanced feedback to a partner

Having Difficult Conversations

  • Connecting the dots from previous conversations
  • Assessing pros and cons of examples modeling difficult conversations
  • Dealing with employee reactions to feedback
  • Practicing difficult conversation scenarios


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Giving Feedback and Having Difficult Conversations
Giving employee feedback is considered by many managers to be one of the most difficult parts of their job. A lack of frequent, helpful feedback is among the top reasons people quit their jobs. Studies show that communicative, honest cultures drive increased productivity, innovation, and employee satisfaction. This module provides a repeatable model to provide feedback that improves performance and enhances the relationship.
$ 255.00