Clear Business and Email Writing with AI Best Practices

OVERVIEW

This interactive workshop teaches participants how to write clear, concise, and persuasive business communications that achieve their intended purpose. Participants also learn how to use generative AI tools responsibly to streamline the writing process—creating stronger first drafts, improving clarity, refining tone, and enhancing grammar while maintaining accuracy and professionalism.

Through practical exercises, personalized feedback, and real-world examples, participants develop a repeatable writing process they can apply immediately to produce business documents and emails that are more effective, influential, and action-oriented.

PRE-WORK

Participants complete a questionnaire and submit a writing sample. The instructor reviews the sample and tailors course topics to emphasize and address the needs of each participant. The instructor provides feedback and suggestions for improvement of the writing samples.

KEY TOPICS

• Write with your audience and business objective in mind
• Use a conclusion-first structure to communicate key messages quickly
• Determine the appropriate level of detail for different audiences and situations.
• Create emails and documents that inspire action and reduce misunderstandings.
• Apply persuasive writing techniques to influence readers and support business objectives.
• Improve clarity, conciseness, and readability through effective editing and revision.
• Format business documents for easy scanning and faster comprehension.
• Use generative AI to brainstorm ideas, draft content, improve grammar, and refine tone while maintaining quality and accuracy.
• Develop a consistent writing process that improves efficiency and communication effectiveness.
• Create a professional, respectful, and confident tone
• Avoid common writing mistakes and misunderstandings

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