CLEAR BUSINESS AND EMAIL WRITING

DELIVERY MODE

In-Person

Virtual

OVERVIEW

The average employee spends 28 percent of his or her day on email alone. That’s 73 DAYS per year! Crafting documents only adds to the time spent writing.
Delivered to over 100 organizations and 1000s of participants, this lively workshop provides a practical approach for business writing. Participants learn by doing, the only legitimate way to improve writing skills.

PRE-WORK

Participants complete a questionnaire and submit a writing. The instructor reviews the sample and tailors course topics to emphasize and address the needs of each participant. The instructor provides feedback and suggestions for improvement of the writing samples.

KEY TOPICS

  • Writing with your goal in mind
  • Providing details that the reader needs
  • Using a conclusion-first approach to get to the point
  • Persuading your audience
  • Applying revising techniques to achieve clarity
  • Trimming the fat from wordy writing
  • Formatting documents for easy scanning of information
  • Making your emails stand out and get things done at work
  • Avoiding misunderstandings by using proper writing etiquette

RAVE REVIEWS     

  • All topics were great: active vs. passive voice; paper vs. press formats; headings/bullet points. That helps to make the communication effective and straight forward.
  • All was good. Learned to write more focused emails and documents which is crucial for my job. Pace was good, balance between talk and practice was good and relevant.
  • The whole program was beneficial. Some great ideas to write an email, grabbing the attention of the audience and being clear and concise. Cut the SCRAPE.
  • Writing in an active voice, how to be clear with what actions you are expecting.