Effective Training Associates

Cross-Functional Collaboration and Influence

Cross-Functional Collaboration and Influence

OVERVIEW:
Organizations that understand the benefits of good communication prioritize and constantly strive to achieve better working relationships through establishing trust, credibility, and mutual value. They create productive work environments that encourage higher levels of employee and team performance, a common sense of purpose and better business results. This course provides innovative practices for breaking down silos and creating alignment and is applicable for people at every level of the organization.

KEY TOPICS:
  • Building the foundation of trust with others
  • Strategies for repairing and building trust
  • The role of influencing and convincing
  • Barriers to effective influence: external and internal
  • Determine alignment or lack of alignment between teams/individuals
  • Silos and how to break them down
  • Communicate effectively
  • Asking thought-provoking questions
  • Active listening characteristics
  • Seek different perspectives
  • Understand different working styles
  • Putting it all together: teamwork and collaboration

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