Effective Training Associates

Giving Feedback and Having Difficult Conversations

OVERVIEW:
Giving Feedback and Having Difficult Conversations will teach you a repeatable model to provide balanced feedback that improves performance and enhances the relationship. Next, you will explore ways to approach difficult conversations to make them more productive and painless by practicing.

KEY TOPICS:
Giving Balanced Feedback
      • Identifying the three types of feedback and the impact on employees
      • Describing the best practices for giving effective feedback
      • Applying the SBIC feedback model for providing balanced feedback
      • Practicing how to deliver balanced feedback to a partner
Having Difficult Conversations
      • Connecting the dots from previous conversations
      • Assessing pros and cons of examples modeling difficult conversations
      • Dealing with employee reactions to feedback
      • Practicing difficult conversation scenarios

Request IT Training Information

Use the form below to request information on Effective Training Associates IT Training courses.

Testimonials

The planning tools and project scheduling techniques are all skills we can use right away. I would recommend this course to anyone involved in projects, especially for better collaboration. Payson was excellent.
Cadence Design Systems
The interactive exercises made the concepts stick and showed how project management tools can be applied in everyday work. I highly recommend for my division.
Saint-Gobain
Excellent instruction with Payson. He uses real examples and demonstrations that connect theory to practice. He was very engaging and easy to follow. Our entire team would benefit from this training.
Cadence Design Systems
Great course. It improved my understanding of project scheduling, planning, and execution. Thank you, Payson.
Cadence Design Systems

Testimonials

One of the most practical leadership programs I've attended. The techniques can be applied immediately in real workplace situations. Great course.
Apple
Highly recommended for anyone who wants to handle conflict more effectively and build better working relationships. I wish I had taken this earlier.
Logitech
Having the opportunity to practice and receive feedback made the learning stick for me. Jared’s coaching and examples made the concepts easy to apply.
Logitech
The small group time in the breakout rooms was the best. It was a great experience and something I needed.
Apple
I'm glad I took this course. The tools are applicable in both my professional and personal life, and I would highly recommend it to others.
Centric Software

Testimonials

I've attended plenty of training sessions, but this one stood out because it was both insightful and highly engaging. This needs to be more widespread in our company!
Saint-Gobain
I wish I had taken this course much earlier in my career. It provides a powerful foundation for understanding yourself, developing others, and building stronger teams.
Apple
The strengths grid alone was worth the investment.
Visa
A powerful experience for both personal growth and team development.
Intuitive Surgical
Great course, it was a blend of research, reflection, and real-world application.
Centric Software
Stephanie brought the results to life in a way that was both meaningful and memorable.
Saint-Gobain

Testimonials

As someone who regularly presents technical information, I found this training extremely valuable. I would highly recommend this course to my team.
ServiceNow
Barry's approach completely changed how I think about presentation development. The workflow was practical, easy to follow, that helped me organize my technical content into clear, compelling messages.
Analog Devices
One of the most valuable takeaways was learning a structured process for building presentations. Starting with the outline before touching PowerPoint is something I can apply immediately, and it will save me time while making my presentations much more focused.
Apple
Barry was great! He provided a fresh perspective on how to organize and develop my presentations. The techniques for simplifying content and creating more audience-focused slides were incredibly valuable to me.
Visa
I appreciated that Barry customized his examples and discussions around our actual work. It was highly relevant to the presentations we create every day. Thanks, Barry
Infoblox
The Paper vs. Press framework was a game changer. It gave me a simple way to adapt my message based on audience and purpose. Thanks, Barry. I highly recommend to my colleagues.
Visa
As someone who regularly presents technical information, I found this training extremely valuable. I would highly recommend this course to my team.”\
ServiceNow

Testimonials

The RISE framework was a game changer. It gave me a clear, repeatable approach for prompting AI more effectively. It was nice to work on it as a group. Thank you!
Infoblox
I appreciated having the opportunity to practice the prompting, and the RISE model with the group. Rob was very engaging!
Infoblox
One of the most valuable aspects was learning to use AI as a strategic thinking partner, not just an efficiency tool. Having the time to work on this and practice in a breakout was very helpful.
Infoblox
Robert Decker

ROBERT BECKER

Management & Leadership Advisor

ROBERT BECKER brings over twenty years of experience as a facilitator, coach, and learning strategist across the technology, healthcare, and financial services industries. For more than a decade at Salesforce, he led global management development programs that reached thousands of managers each year—shaping the company’s leadership culture through initiatives like Manage the Salesforce Way, Manager Certification, and Managing at Salesforce.

Earlier in his career, Rob held leadership roles at American Express, Visa, and Blue Shield of California, where he designed and delivered programs that helped leaders elevate performance, engagement, and the employee experience.

In front of a room, Rob is part strategist, part storyteller, and part stand-up comedian—believing that learning sticks best when people are laughing and leaning in. His sessions are dynamic, grounded, and human-centered, reflecting his core values of clarity, creativity, and customer experience. As an instructional designer, he’s known for transforming complex leadership ideas into practical, actionable insights that managers can immediately apply.

A Certified Professional Co-Active Coach (CPCC) and Herrmann Brain Dominance Instrument (HBDI) practitioner, Rob brings depth in both coaching and assessment, helping leaders understand how they think, connect, and lead more effectively.

When not facilitating, Rob can often be found behind a camera lens—applying his creative eye to photography and finding new ways to see the world.

Testimonials

“This training provided an awesome list of tools for brainstorming. The team practice exercises were great to let us practice the tools. The instructor had great energy and kept the team engaged. It was an efficient 2 hours to learn the tools.”
Centric Software
“I think it is valuable to brainstorm and I think this course provides a structure to this. I feel like I do some of these things but would never really know where or how to classify them - now I have more of a foundation to work from so I feel going forward my brainstorming will be more effective.”
Centric Software

Testimonials

I am recommending this webinar to my whole team so they can learn some strategies for effective collaboration. Great breakout rooms and tools. Thanks Jill!
FibroGen
I am recommending this to all of my managers. I think it’s important to understand that there are many different perspectives and multiple ways to solve issues.
Apple
I appreciated the time collaborating and interacting with my peers from different departments. This course will help us see we all have different perspectives to consider and make us better teammates.
Apple
I highly recommend this course, especially for anyone in Clinical Operations. We have to work with many different disciplines to get the job done according to timelines (usually time-limiting).
FibroGen
I would definitely recommend this training to others. The program is informative, fun, and has good advice for constructive team-building.
FibroGen
“The exercise old school vs new school was an eye-opener. I thought I always welcomed new team members openly but noticed that without meaning to, we almost make them fit into our way of doing things vs. making them feel they already belong at the beginning.”
VP Marketing
“It was helpful to see specific examples of how and where I can improve inclusivity in my communication. This is something I continually work on, and it's easy to feel that I've "reached my goal. It's important to remember that there are always more steps we can take to be more inclusive, mindful, and respectful.”
Sr. Business Partner
“This training absolutely provided me tools on “how to” be an inclusive leader. I learned tangible ways to bring these learnings into my everyday interactions. I also learned that the path to inclusivity is a journey instead of a destination.”
VP of IT

Testimonials

This course helps build necessary muscles in a safe and collaborative environment, plus it is a good add on to Manager Essentials.
Lumentum
Highly recommend! The roleplaying scenarios enable us to put learning to practice.
Lumentum
Understanding different working styles; this will help me interact with colleagues and very useful for meetings with direct reports.
FibroGen
I like the component of assessing how to work with someone with an alternate work style. It is good to pivot and think outside my own comfort zone.
FibroGen
Letting people come to the answer themselves to build their confidence and independence.
FibroGen
Throughout, I realized that my previous coaching method was wrong. I had my own story and had an answer, so I learned that listening to the other person’s opinions is the first step to coaching.
Lumentum - Japan
The drive towards questions rather than statements; most managerial tasks are statement based, directing action, rather than questioning for a response.
Lumentum – EMEA

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

I especially find valuable the element of dealing with people and effective communication tactics in this course. The most value I think is the instructor's teaching from experience, best practices, and advice, that's not detached from operating in the real world. Real world examples. Interactive exercises (breakout rooms). Content summaries (questions).
Logitech
It was good to refresh my knowledge of project management structure and tools. It was particularly helpful to review the Project Charter and it's value. It was also helpful to review the Control Loop and importance of the status updates. The mix of explanation and group discussions is a good one. It breaks the session, but due to that I also met some new people at Logitech :) And I liked that the session always started exactly on time (not even 1 minute late) and finished exactly on time too! Payson mentioned in the end of the training that waiting costs money, so he surely was practicing what he preached.
Logitech
I liked the focus on project planning, risk identification, and mitigation strategies, which completely shifted the way I think about managing projects. I left with a stronger mindset and practical techniques I can use immediately.
Saint-Gobain
I appreciated how the course simplified complex project management concepts into clear, actionable steps. Payson was very knowledgeable and kept our attention.
Cadence Design Systems
The interactive breakout sessions were one of the most valuable parts of the training. Collaborating with others and talking through real scenarios helped reinforce the concepts in a meaningful way.
Logitech
This is an absolutely brilliant workshop for folks whose major job role is Project Management! Payson was an engaging instructor and provided super useful content.
Synopsys
As someone newer to project management, this training provided an excellent foundation. The instructor kept the sessions engaging, practical, and easy to follow, while still covering a lot of valuable material.
Cadence Design Systems

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Barry was friendly and very engaging, I felt involved the whole time. I'm a huge passive voice user, so I appreciated the active voice practice. Thank you, Barry!
BMC Software
The content was great but the instructor made it stand out. I appreciated the tips on how to focus on the reader and how they view the document.
Parametrix
I highly recommend this course to anyone who does technical writing. Training was clear without being long-winded and Barry was engaging and fun. It was nice to have a refresher on new ideas to organize my writing and methods to prevent writers blocks.
Apple
Barry was informative and engaging. I appreciated the guidance on planning and architecting writing—I tend to focus on the words, not the structure or organization.
Parametrix
The examples and restructuring them as a group were very engaging. The topic of how to better plan work for success really hit my pain point.
BMC Software
This course was truly useful. Walking through the content with the exercises made everything very digestible. Barry relayed the concepts well.
Parametrix

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

This course exceeded my expectations. I didn’t think it would be helpful but it was actually super informative and fun. I really liked the facilitator Barry, the content was well organized, relevant and interactive. I definitely will apply what I learned to my writing.
Visa
All topics were great: active vs. passive voice; paper vs. press formats; headings/bullet points. That helps to make the communication effective and straight forward.
Juniper Networks
The whole program was beneficial. Some great ideas to write an email, grabbing the attention of the audience and being clear and concise. Cut the SCRAPE.
Lamb Weston

Testimonials

I highly recommend this course. I consider myself a great presenter but feel like I learned a lot. Any skill level can benefit from this day.
Saint-Gobain
I enjoyed receiving very practical advice on practicing and dealing with hostile questions. Having the video to watch offers great advice, along with Peter’s coaching for where to improve.
TripAdvisor
I appreciated having the recording of myself to rewatch and learn what to adjust. I haven't had this formal training in years and my skills have drastically declined from peak.
Toyota Research Institute
This was one of the most impactful professional development courses I've attended. The opportunity to practice and receive feedback on my presentation made the day invaluable.
Apple
The feedback from the instructor and my peers helped me identify blind spots and improve my presentation skills in ways I hadn't recognized before. This was eye-opening for me.
TripAdvisor
The video feedback alone was worth attending. The combination of content and presentation skills was extremely valuable.
Synopsys
The interactive format made all the difference. Peter’s techniques were simple and easy to apply to my presentation. I highly recommend to my colleagues!
Apple
This course helped me become more aware of habits I didn't even realize I had while presenting. The insights alone were worth attending.
Synopsys

Testimonials

Doing live practice exercises with video-taping and immediate feedback was uncomfortable but effective. Re-watching the video was an eye-opener. It pointed out which behavioral tendencies to work on - better eye contact and saying fewer “ums” and “ahhs.” Great class!
Samsung
Great interactive course blending skills, practice and feedback. I will use the MAP technique to focus on my presentation’s important key messages that I want to get across to the audience and will support it with few slides.
Samsung
Peter was great! He presented practical techniques that we practiced - The “Message Map” which gave us a structure for organizing the content of presentations and staying on track. “The Hook” tool created more effective “openings.” Will recommend to my colleagues.
ReCode Therapeutics

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Peter was great! He presented practical techniques that we practiced - The “Message Map” which gave us a structure for organizing the content of presentations and staying on track. “The Hook” tool created more effective “openings.” Will recommend to my colleagues.
Synopsys
Doing live practice exercises with video-taping and immediate feedback was uncomfortable but effective. Re-watching the video was an eye-opener. It pointed out which behavioral tendencies to work on - better eye contact and saying fewer “ums” and “ahhs.” Great class.
Logitech
The ART model to defuse controversial observations and questions by acknowledging without arguing/disagreeing will be very helpful for me. I loved the impromptu exercise to tie two random topics together.
Illumio
My previous experience with Presentation Skills training was very general. Debbie provided us with clear, actionable items.
TripAdvisor
This was my first time practicing in front of my peers and then watching myself on video. It was a great way to reflect and improve.
TripAdvisor
This training is not just about giving presentations. This is about anyone wanting to upscale their skills in communication; transferable skills for 1:1 meetings, emails, developing and delivering content virtually or in-person with confidence and clarity. This course is valuable to most employees.
Lantheus

Testimonials

Barry is a fantastic presenter. He took us through the step-by-step process for preparing a project review and project proposal to upper management and customers.
Analog Devices
I learned how to develop a strategy to address the business interest/need focusing on high-value information without doing a data-dump.
Analog Devices
Great course. I especially like Barry’s examples of Before and After slides. This will help me prepare more effective visuals!
Visa

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

The ART model to defuse controversial observations and questions by acknowledging without arguing/disagreeing will be very helpful for me. I loved the impromptu exercise to tie two random topics together.
Inphi
Peter demonstrated positive ways to handle difficult questions and disagreements using the ART MODEL. Then we practiced responding to charged issues and how to stay in control.
Inphi

Testimonials

The live behavior framework exercise and coaching feedback resulted in immediate improvement.
Illumio
Great training. I learned position, action, benefits model, and memory hook techniques.
Illumio
I wanted to tell you how much I appreciated Peter Rosselli as our facilitator for the Presentation Training in California. We loved his pragmatic approach; his real-life experiences were attractive and helpful. Peter's agility and support time during a hectic situation over the 2nd-day training format was commendable and showed his passion as a facilitator and work ethic. He was a tremendous support, and I can't say enough about him.
Saint-Gobain
My previous experience with Presentation Skills training was very general. Debbie provided us with clear, actionable items.
TripAdvisor
This was my first time practicing in front of my peers and then watching myself on video. It was a great way to reflect and improve.
TripAdvisor
This course was very helpful for anyone in the corporate world who has to participate in multiple meetings; both client and internal facing. It was incredibly helpful, interactive, informational and applicable.
TripAdvisor

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

One of the most effective classes I have ever taken in my ten years at Juniper. I recommend this course to all my direct reports.
Juniper Networks
The recording and coaching format was very impactful. It helped me understand things I was doing that I was unaware of.
Synopsys
The whole program was very good. Structuring the message, attention to fillers, practicing the delivery and storyboards, was all great. This is for everyone in business.
Juniper Networks

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Great course, I appreciated the strategies for navigating the hybrid working environment and how to promote increased individual and team engagement.
I think the subject matter is pertinent for all especially since hybrid working is becoming the norm in most office environments. It is easy to get lost in the hybrid working environment so I recommend this for everyone in our company.

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Very good value. A lot of interaction. Absolutely wonderful.
Personalis
Easy techniques to apply and use in my daily life. The execution was excellent.
BMC Software
Great information on how to manage time better, time awareness, and techniques I can apply immediately. A lot of interaction. Great training.
Infoblox
I liked the breakout sessions. Getting a moment to connect with others about how the material applies to us and how we plan to use the information going forward.
Articulate

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Lightbulb moments multiple times about perspective — love the interactive activities there! Also, really enjoyed thinking about other work styles and how to work effectively with them.
Logitech
Informative, clarifying, relevant, fun, engaging, educational.
Maxim Integrated
Yes indeed, especially when we are facing not only cross functional but also cross-cultural collaboration. Having a better understanding helps to get things done.
Logitech
I feel this would be beneficial for all employers to offer to their employees. This information would be valuable to anyone who is looking to improve their own communication, collaboration, and relationship building skills.
Logitech

Testimonials

The instructor was fantastic and makes the whole program fun and interesting!
Synopsys
This course is great for everyone in customer-facing positions. It’s helpful to understand my working style and the ability to adapt to the different working styles of my peers and customers in handling challenging situations.
Synopsys
This training helps me to have better control with facing emotional and upset customers because we have some!
Cadence Design
Asking key questions is useful to help me understand better the different perspectives of the same problem.
Cadence Design
Most valuable were the exercises and roleplays where we could apply the skills and techniques we learned.
Synopsys
Best practices in dealing with internal and external customer scenarios – four working styles/ perspectives/ What if… /A-DANCE Model/ because this helps you to improve oneself in the AE side because your job is to deal with all types of customers.
Synopsys

Testimonials

One of the most valuable professional development courses I've attended at Juniper. I like having a more organized approach and tools for my meetings.
Juniper Networks
How to conduct meetings / how to get a meeting under control by using parking lot techniques / time boxing / red card. It’s useful to run effective meetings.
Analog Devices
A must-have course for anyone who leads meetings, I highly recommend.
Apple
Break out session as it gives opportunity to implement whatever we learned in the meeting.
Analog Devices
One of the most useful aspects of the program was learning how to manage challenging meeting behaviors and keep discussions moving forward productively. Stephanie was great.
Juniper Networks
Most valuable to me is the time management best practices and meeting flow.
Analog Devices
This workshop changed the way I think about meetings and gave me solutions for the challenges I was facing. Great course, thank you, Stephanie!
Apple

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

I really value the aspect of building the story to help with getting your ultimate goal/point across. It helps break things down to better understand how the brain follows along.
Analog Devices
This workshop completely changed how I think about presentations. Learning how to structure a story and organize ideas based on my audience was incredibly valuable.
Visa
This course showed me how to transform information into a story that people actually remember. It was one of the most useful presentation skills workshops I've attended. Barry was great!
Cadence Design Systems
Barry’s examples and real-world exercises made the concepts easy to understand and apply. Thank you, Barry. I will recommend this to my team.
Cadence Design Systems
Instead of simply reporting information, I learned how to tell a story that influences and engages an audience. This was one of the most useful courses I have attended.
Saint-Gobain
I learned a new approach to presenting my ideas to my director.
Saint-Gobain

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Huge thanks to Stephanie for leading our team through such engaging and informative sessions. Your energy was contagious and everyone said the time flew by. Most significantly, everyone seemed to learn something that they can use in their daily interactions and that was our goal. I also really appreciated you taking feedback midstream and adapting! We certainly have more work to do but this was a great step for us.
Juniper Networks
Putting words or titles to the biases we observe, helps me remain aware of them, confront them, do something positive about them and not only to help me be a better leader, but to hopefully have a positive influence on others.
FibroGen
The fact that the topic is something to be aware of in your own professional behavior.
Juniper Networks
The program was very interactive and acknowledged the very small things that makes a big impact. Great Work!
Juniper Networks

Testimonials

It was highly interactive, due to which we did not lose interest. Good learning and takeaways which we can apply right away.
Analog Devices
I really enjoyed the section on how to work better with others and their styles. It was helpful and I feel that my working relationships will improve due to the training.
Juniper Networks
This class is a MUST for all managers and non-managers. These skills help us to improve efficiency in multi-team projects.
Centric Software
I think each employee should go through this training as it helps to understand their and their co-workers’ working style and how to work effectively together.
FibroGen

Testimonials

This course gave me tips on how to have conversations in a work setting which made me consider other people’s perspectives and feelings.
Saint Gobain
Breakout sessions brought in critical time to sit and actually think about my emotions and how they are impacting me in specific situations.
Saint Gobain
I appreciated the opportunity to understand what areas I needed to work on for improvement and Stephanie gave us tools to use moving forward. I enjoyed the discussions in break-out rooms the most and working with new people in my company that I don’t usually interact with.
Onto Innovation
The numerous activities and case studies in the course were the most valuable parts to me. They give us the opportunity to talk about and reflect on some challenging scenarios at work, while the feedback from the instructor, and our group partners, were also very insightful. Thank you for the great day!
Onto Innovation
The EQ test highlighted things that I knew already but this course gave me tools to work on and improve. I also appreciated the breakout rooms and enjoyed the opportunity to meet other people in the company that I would not normally meet.
Onto Innovation
Everything in the program was valuable but one thing in the program that added a lot of value to me is the decision-making composite and something I have to review and focus on.
Onto Innovation

Testimonials

Looks like a good simple tool to adapt to different communication styles. Ways to communicate with different types of people.
Samsung
Perspectives – always we get to see from our side. This exercise allowed me to step back and understand the other person’s perspective.
Samsung
Listen – Ask- Respond technique will help me improve my communication skills.
Samsung

Testimonials

Yes, I whole heartedly recommend this webinar and think anyone who attends will be able to learn something no matter how experienced they may be. Just watching how the webinar was conducted and how the speaker delivered the course taught me some important lessons about how to effectively communicate to such a broad audience from various backgrounds.
Samsung

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

This course is great for helping individuals recognize differences, be more observant, and find ways to connect better. I highly recommend this course, it should be part of Blox's onboarding process.
Infoblox
This short course was comprehensive and engaging! I had great learnings and refreshers throughout the course. I liked the liked dos & don'ts for indirect & direct communication cultures.
Infoblox
Great interactive exercises across all topics. Very insightful!
Juniper Networks
Understanding the cultural differences in relation to how information is received and interpreted.
Infoblox

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Highly recommend this course for new managers. I learned my personal working style and how to better communicate with my peers, direct reports, and especially upper management!
Qualcomm
Great kickoff to being a new manager. I learned the best practices for what to do and what not to do in my new role. The analogy between Orchestra Leader and Jazz Band Leader gave me a vision of the different management styles and how to effectively be both.
Nvidia
I've been an IC for all of my career and transitioning to a people manager role for the first time was challenging. This class gave me the knowledge and skills to be an effective manager and leader.
Analog Devices
The insights into different working and leadership styles were invaluable. I left with a much better understanding of how to communicate with different personalities and build stronger working relationships. Great course!
Qualcomm
As a new manager, I found this program extremely helpful. It provided practical guidance on working with people, approaching difficult conversations, and developing my leadership skills. Thank you!
Analog Devices

Testimonials

Hands down the open discussions. It really opened the floor to have honest discussions and really helped us to understand how we are all sharing similar feelings/experiences.
FibroGen
Insights from other members of the breakout sessions on how they cope with managing through turbulent times.
FibroGen
I really liked the sample questions to ask each person depending on what phase of transition they are in and how to help them move forward.
Marvell
It was valuable to hear different strategies and to think more deeply about how to engage people as they move through the phases. I appreciated the open discussions and learning from others.
Dynavax
Breakout conversations were great. It made us realize that others in the company had the same challenges, so we shared ideas from other departments. I thought the content was applicable in many work environments.
FibroGen
I recommend this course. It was great information that I feel could be useful in assessing your team and driving success in a constantly changing environment.
Juniper Networks
The discussion on various types of questions for each phase was valuable, especially exploring different strategies to actively engage people as they progress through these phases.
Dynavax

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

After taking the StrengthsFinder assessment, I can see my strengths and my team, from a different set of lens. Loved hanging out with my peers and getting to know them better. Great class.
Juniper Networks Intact Team
This was a great opportunity to get to know my teammates' strengths so I can better accommodate what they need and create a better work environment for them. I also liked the breakout sessions where we talked about how we can leverage working with each other and noticing each other strengths.
ReCode Therapeutics
The team strengths summary was incredibly valuable. Seeing everyone's talents laid out visually helped us understand how to collaborate and appreciate the different ways we contribute.
Apple
This workshop helped our team understand how to leverage each other's strengths from day one. We were able to build trust, communicate, and start working together more productively.
Intuitive Surgical
I've participated in many team-building activities over the years, but this was one of the few that immediately improved how our team interacts and works together. Thank you, Stephanie!
Apple
It was very insightful to see the Group's strengths as a whole and where we are lacking in personality traits to help understand how to build a stronger team. I also liked learning their individual strengths so that I could leverage and develop them.
ReCode Therapeutics

Testimonials

Great class. Filling-out the "You MAP" was most valuable. There I was able to analyze myself more in-depth and correlate my current career status with my strengths and weakness.
Infoblox
Understanding my strengths in greater detail and discussions with team members who have same strengths. Learning the value of expanding on my strengths is important to build a successful team.
Marvell
One of the most impactful parts of the program was the open discussion around strengths and challenges. It created an open environment where the leaders could be more transparent and communicate effectively as a group.
Intuitive Surgical
One of the rare trainings that was both enjoyable and genuinely useful.
Centric Software
The workshop provided great insights that can improve communication, leadership, and team performance across the organization. Stephanie was excellent!
Intuitive Surgical

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Oren was great! He’s so good at leading the training, encouraging discussion, and caring for all participants. He was an expert on this topic.
Lumentum
I would recommend this training to anyone who is already a people manager or is aspiring to be a people manager. Many of the topics are relevant to individual contributors as well to gain perspective and help them manage-up to build a better relationship with their own manager.
Juniper Networks
The session was fantastic. Great materials and really makes you think about each situation and how to take better action and be mindful of how it can impact others.
Analog Devices
I thought this was a well-designed workshop! The breadth and depth of the topics covered was extremely efficient, informative and applicable.
Glassdoor

Testimonials

Instructor was engaging and a naturally gifted facilitator. She has not only taught the subject matter but also put them into practice. It is no wonder she demonstrates such mastery of her craft. This is when magic and learning happens!
FibroGen
The program was extremely helpful for me as a young manager. It was great to interact and learn the different management styles I gathered from the questions, responses, and feedback from the instructor. I appreciated the sections on communicating effectively and providing feedback using the SBIC model.
Juniper Networks
Being that I’ve been an IC for all of my career and that transitioning to a people manager role for the first time will be occurring in the near future, I would say that “all” modules of the program were very valuable. However, I would say that the “delegation” and “having difficult conversations" were extremely helpful.
FibroGen
I thought this was a well-designed workshop! The breadth and depth of the topics covered was extremely efficient, informative and applicable. Going over the four working styles helped me to see that I need to adapt my approach when dealing with others
Glassdoor
I would recommend this training to anyone who is already a people manager or is aspiring to be a people manager. Many of the topics are also relevant to individual contributors to gain perspective and help them manage-up to build a better relationship with their own manager.
Juniper Networks
The session was fantastic. Great materials and really makes you think about each situation and how to take better action and be mindful of how it can impact others.
Analog Devices

Testimonials

I learned how to give positive and constructive feedback, the interactive videos were effective. The role play on difficult conversations was very well done. Technology was well leveraged to enable small group breakouts and interactions.
Centric Software
As a first-time manager, this webinar was packed full of great methods, input, and information which will all go a long way to helping me to grow and provide feedback in much better ways!
Infoblox
This was one of the most practical leadership workshops I've attended. The role-playing exercises simulated real workplace situations and gave me the confidence to handle difficult conversations more effectively. Jill was great!
Cadence
The role plays pushed us out of our comfort zones in the best way possible. Practicing real scenarios helped turn concepts into skills I can actually use.
Lantheus Medical
I walked away with a structured approach to giving both positive and constructive feedback. The tools were simple, practical, and easy to apply.
Saint-Gobain
The hands-on exercises were the highlight. Seeing different approaches and practicing difficult conversations made the learning stick. Thanks, Stephanie!
Qualcomm

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO

Testimonials

Delegation process and how to adapt your talk depending on the person’s ability and motivation to do the task.
Saint-Gobain
Practice is great and necessary even though it is not always fun. There was a mix of methods used in the training: presentation/video/breakout group exercises. Many of us have not managed for that long nor have managed a variety of personalities so I really appreciate that the leaders of our groups attended to give their perspectives and tips.
Analog Devices
I had an a-ha moment to delegate and to distribute the work not only according to their existing skills, but to try to focus on building skills across the team. I do this today, but not as much as I should do it.
Fibrogen
Improving my knowledge and skills of delegation was really useful as I know it’s a weak spot for me at the moment.
Lumentum
Methods to delegate was valuable – I often have difficulty choosing the tasks to hand over.
Analog Devices
This session was extremely helpful on how to delegate most effectively as well as how to tackle and approach having difficult conversations with direct reports.
Glassdoor

Testimonials

Pellentesque euismod lacus at ipsum sagittis scelerisque. Integer placerat eleifend nulla non blandit. Donec placerat vulputate lacus. Phasellus vel dui est.
JohnCEO
Curabitur quis auctor dolor, nec efficitur tortor. In hac habitasse platea dictumst. Cras nibh enim, consectetur a tortor id, maximus hendrerit lectus.
DoeCEO
Donec ut ex enim. Morbi ornare risus purus, et eleifend risus dictum nec. Aliquam eget lacus id dolor efficitur blandit. Nunc accumsan lorem nec bibendum euismod.
John DoeCEO