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Public Courses
ETA’s public courses offer live, interactive professional development training for individuals and small teams.
Upcoming Public Calendar
Our 2022 public courses have wrapped up.
Sign up below to join our mailing list and be notified of our 2023 courses.
Managing Unconscious Bias Through Messaging and Inclusion
October 5 from 9:00AM to 11:00AM PDT
While understanding Unconscious Bias is important, it is only the first step to creating an inclusive environment that fosters belonging and inclusion and that comes from inviting diversity. In this session, we will not only look at what Unconscious Bias is but how it can manifest itself in the workplace in many ways. This program is aimed at raising our awareness to the thousands of messages we send every day that can either value or devalue an individual. While small, these messages can have a macro impact on overall morale and productivity. In this highly interactive session, learners will experience first-hand the negative impact of micro-messaging and we will discuss specific actions that can create allyship. We will look at ways to minimize the negative impact of these micro-behaviors and foster an environment where everyone’s voices are heard.
Transitioning from
Individual Contributor
to Manager
October 6 from 9:00AM to 11:00AM PDT
The transition from individual contributor to manager can be the most challenging shift of a career. Whether you’ve made this transition recently or have been a manager for a while, the role of manager requires an understanding of the role and challenges of a being a working manager including knowing how to lead by your values and align remote teams.
Cross-Functional Collaboration and
Influence
October 13 & 14 from 9:00AM to 11:00AM PDT
In today’s competitive environments, influence and collaboration skills are no longer an option, but must-haves. Organizations can be challenging work environments when communication lines break down and are not running smoothly among employees and managers. Organizations that understand the benefits of good communication prioritize and constantly strive to achieve better working relationships through establishing mutual value, trust and credibility.
Knowing Your Communication
Style and Impact
October 20 from 9:00AM to 11:00AM PDT
Working with people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. Learn your preferred communication style along with your strengths and drawback and how to effectively build rapport and influence other communication styles.
Delegating Effectively
and Setting Clear Expectations
October 27 from 9:00AM to 11:00AM PDT
Managing people’s productivity through effective delegation and goal setting is one of the toughest – and most rewarding – roles you’ll ever have. In this 2-hour webinar you’ll learn to be a master delegator and clear goal setter to keep you growing as a leader who gets things done on time and in a friendly manner.
Giving Feedback
and Having Difficult Conversations
November 3 from 9:00AM to 11:00AM PDT
In this two-hour training, you learn a repeatable model to provide feedback that improves performance and enhances the relationship. Next, you will explore ways to approach difficult conversations to make them more productive and painless by practicing.
