Effective Training Associates

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Public Courses

ETA’s public courses offer live, interactive professional development training for individuals and small teams. 

Public Courses Coming this Fall!

Take advantage of special pricing by taking all 4 courses for only $900, a $100 savings! email us at elisa@effectivetraining.com to book all four!

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The AI-Ready Manager – Part 1

The Manager's Role in AI and Prompting Made Simple

Part 1 of a 2-part live virtual series. AI is reshaping the workplace—and managers are at the center of it. In this hands-on session, you’ll explore where AI adds value, where human judgment still leads, and how to write prompts that actually work. You’ll leave with our RISE Framework and practical tools you can use right away.

Our Public Courses are Co-Sponsored by:

“Our engineers are a tough audience - extremely busy, well educated, and looking for results that can be applied to today's tasks. ETA's instructors, withtheir real-world experience, pass the test, year after year. Their courses are fast paced, engaging, and more practical than conceptual, so participants leave with new skills they can apply immediately back on the job. ETA knows our audience, and this shows up in the excellent post-training reviews.”

Know Your Communication Style and Impact

Learn your preferred communication style and impact along with your strengths and drawbacks. Participants will practice how to effectively build rapport and increase their influence on team members. Working with people demands a deep appreciation of different individual working styles and the flexibility to deal with those differences. By attending this course participants will learn to leverage their communication styles to achieve a positive impact with other working styles.

Delegating Effectively and Setting Clear Expectations

Delegation is a critical management skill for new or experienced managers. This training provides a proven five-step delegation process which helps align company goals to department, project, and individual goals, using the SMART model. Delegating, Goal Setting and Engagement also looks at employee motivation and provides ways to increase engagement at a deeper level.

Giving Feedback and Having Difficult Conversations

Giving Feedback and Having Difficult Conversations will teach you a repeatable model to provide balanced feedback that improves performance and enhances the relationship. Next, you will explore ways to approach difficult conversations to make them more productive and painless by practicing.

You're in Good Company

Effective Training Associates and our talented instructors have worked with the biggest companies in the tech world, training tomorrow’s leaders. Check out what they have to say about Effective Training Associates and the work we do.

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Robert Decker

ROBERT BECKER

Management & Leadership Advisor

ROBERT BECKER brings over twenty years of experience as a facilitator, coach, and learning strategist across the technology, healthcare, and financial services industries. For more than a decade at Salesforce, he led global management development programs that reached thousands of managers each year—shaping the company’s leadership culture through initiatives like Manage the Salesforce Way, Manager Certification, and Managing at Salesforce.

Earlier in his career, Rob held leadership roles at American Express, Visa, and Blue Shield of California, where he designed and delivered programs that helped leaders elevate performance, engagement, and the employee experience.

In front of a room, Rob is part strategist, part storyteller, and part stand-up comedian—believing that learning sticks best when people are laughing and leaning in. His sessions are dynamic, grounded, and human-centered, reflecting his core values of clarity, creativity, and customer experience. As an instructional designer, he’s known for transforming complex leadership ideas into practical, actionable insights that managers can immediately apply.

A Certified Professional Co-Active Coach (CPCC) and Herrmann Brain Dominance Instrument (HBDI) practitioner, Rob brings depth in both coaching and assessment, helping leaders understand how they think, connect, and lead more effectively.

When not facilitating, Rob can often be found behind a camera lens—applying his creative eye to photography and finding new ways to see the world.

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