Effective Training Associates

ITMLE Certification

Information Technology Management and Leadership Executive

The IT Management and Leadership Executive (ITMLE®) Certification class is ideal for seasoned IT Managers and IT Directors (Managers of Managers) wanting to enhance their current job performance, position them for promotion, accelerate their upward mobility, and get a seat at the business strategy/decision-making table.

This three-day, high-energy, high-interaction, high-content class is designed to help prepare mid-level IT executives at large IT shops for higher levels of management responsibility and help CIOs of smaller IT shops enhance the value of IT to the organization it serves.

Be a Trusted Advisor for Customer-Facing Professionals

Program Overview

ITMLE is designed to help experienced IT leaders elevate from operational management to strategic leadership. The course focuses on the business, governance, innovation, change, and negotiation capabilities needed to lead IT at a higher level.

Participants will learn how to:

Quick Facts

Format:

Three-day live training

Audience:

IT directors, senior IT managers, and experienced IT leaders

Credential:

ITMLE Certification exam included

Professional Development:

21 PDUs

Best for:

Director-level IT leadership, strategic thinking, governance, innovation, AI leadership, and negotiation

Delivery

Small-group corporate training, virtual, or public schedule options

ITMLE 3-Day Course

Day 1

Knowledge, Roles, Methodology, and Change

Day 1 focuses on the transition from technical contributor to technical manager. Participants explore what makes IT management unique, how to make better decisions, how to align IT activity to departmental priorities, and how to build influence across teams and stakeholders.

Topics include:

Thinking Like a CIO

  • Knowledge Gathered
  • Insights Gained
  • Changes in Perspective
  • Actionable Items

IT’s (and Your) Four Roles in the Organization

  • Observer
  • Requestor
  • Implementor
  • Leader

Leading Organizational Al Complexities

  • Definition and Goal
  • IT Strategies to Address Al-Based Shadow IT
  • Al Shadow IT Governance Process Defining and Guiding Principles
  • Al Shadow IT Governance Process Steps
  • US vs. Non-US LLMs
  • EU AI Ethics Law

IT as an Agent of Change

  • IT Drivers of Change
  • Traditional Change Methodologies
  • ERICA IT Change Framework

Day 2

Process, Productivity, and Governance

Day 2 focuses on the planning, productivity, and governance responsibilities that help IT leaders create structure, improve decision-making, and increase organizational value.

Topics include:

IT Strategic Planning and Thinking

  • Strategic thinking within IT
  • Organizational thinking
  • Strategic thinking process
  • Strategic planning process

IT and Organizational Productivity

  • Key productivity concepts
  • Productivity enablers
  • Creating an IT productivity culture
  • Productivity amplifiers
  • Productivity pyramid

IT Governance

  • Governance, risk, and compliance definitions
  • Key governance questions
  • General governance activities
  • Domain-specific governance activities

Data Governance

  • Definitions
  • Challenges
  • Operational activities
  • Data governance frameworks

AI Governance

  • Definitions
  • Legal and compliance activities
  • Liability minimization activities
  • Operational activities

Day 3

Innovation, AI, and Negotiation

Day 3 prepares IT leaders to guide innovation, make stronger AI-related leadership decisions, and negotiate more effectively in project and vendor environments.

Topics include:

Fostering IT Innovation

  • Enablers and drivers of IT innovation
  • Design thinking
  • Divergent and convergent problem solving
  • Repurposing intellectual property
  • Building an innovation pipeline
  • IT innovation and implementation life cycle

AI Leadership, People, Projects, and Funding

  • When and how to implement AI
  • AI funding issues and best practices
  • Potential AI-related employee issues
  • Potential AI-related project and process issues
  • Key IT leadership questions about AI

IT Project and Vendor Negotiating

  • Negotiation styles
  • Negotiation preparation
  • Negotiating strategies
  • Dealing with difficult tactics

Bring ITMLE to Your Organization

Prepare your senior IT leaders to operate at a more strategic level. ITMLE gives experienced managers and directors practical frameworks for governance, innovation, business partnership, AI leadership, organizational productivity, and executive-level decision-making.

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Robert Decker

ROBERT BECKER

Management & Leadership Advisor

ROBERT BECKER brings over twenty years of experience as a facilitator, coach, and learning strategist across the technology, healthcare, and financial services industries. For more than a decade at Salesforce, he led global management development programs that reached thousands of managers each year—shaping the company’s leadership culture through initiatives like Manage the Salesforce Way, Manager Certification, and Managing at Salesforce.

Earlier in his career, Rob held leadership roles at American Express, Visa, and Blue Shield of California, where he designed and delivered programs that helped leaders elevate performance, engagement, and the employee experience.

In front of a room, Rob is part strategist, part storyteller, and part stand-up comedian—believing that learning sticks best when people are laughing and leaning in. His sessions are dynamic, grounded, and human-centered, reflecting his core values of clarity, creativity, and customer experience. As an instructional designer, he’s known for transforming complex leadership ideas into practical, actionable insights that managers can immediately apply.

A Certified Professional Co-Active Coach (CPCC) and Herrmann Brain Dominance Instrument (HBDI) practitioner, Rob brings depth in both coaching and assessment, helping leaders understand how they think, connect, and lead more effectively.

When not facilitating, Rob can often be found behind a camera lens—applying his creative eye to photography and finding new ways to see the world.

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