Effective Training Associates

Presentation
Skills

From strengthening virtual presence to adapting to diverse listeners, our presentation skills courses build teams of effective communicators.

Explore Our Presentation Skills Courses

Advanced Presentation Skills

Prerequisite: ETA Presentations Skills Program within the past three years.

OVERVIEW:
Advanced Presentation Skills is for business professionals who have taken one of ETA’s Presentation Skills programs within the past two years and are looking to further hone their presentation skills. Participants should also be frequent presenters for which extreme nervousness and language limitations are not contributing issues. The focus of the day is on polishing and advancing existing skills, developing each individual’s natural style and applying tools and skills in extemporaneous “think on your feet” scenarios.

KEY TOPICS:

Master Behavioral Skills
  • Strengthen presence
  • Project confidence, composure and energy
  • Identify skills to unlock natural expressiveness
Generate Persuasive and Memorable
  • Optimize opening and closing statements
  • Create persuasive content instantaneously
  • Develop facility to instantaneously incorporate examples, story, analogy and references
  • Distill information into succinct take-away messages
Manage Audience Interaction
  • Cultivate and encourage interaction
  • Deal effectively with interruptions
  • Defuse hostility and handle difficult questions and challenges
  • Stay on track and reinforce key messages

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Executive Presentation Skills 1:1 Coaching

Master Behavior

  • Strengthen presence
  • Project confidence, composure and energy
  • Identify skills to unlock natural expressiveness
Generate Persuasive and Memorable Content 
  • Optimize opening and closing statements
  • Create persuasive content instantaneously
  • Develop facility to instantaneously incorporate examples, story, analogy and references
  • Distill information into succinct take-away messages
Manage Audience Interaction
  • Cultivate and encourage interaction
  • Deal effectively with interruptions
  • Defuse hostility and handle difficult questions and challenges
  • Stay on track and reinforce key messages

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Mastering Presentation Skills

OVERVIEW:
The ability to communicate well and present ideas effectively is a critical success factor for any person in business today. This program is a comprehensive coaching process that covers the four key skill areas relevant to impactful business communications and presentations. Participants receive intensive video-recorded feedback and coaching to bring out their most optimal communication style. Class size is limited to 12 to ensure lasting change through optimal coaching and practice time.

KEY TOPICS:
HIGHLIGHTS:
  • Highly interactive learning format
  • 14 major learning exercises (8 video-recorded, 7 interactively coached)
  • Practice developing and delivering a complete 5- to 7-minute work-related presentation including slides
  • Best practices for online presenting
  • Facilitated group feedback on content clarity and memorability, presentational style, interaction & difficult questions, expectations and listener awareness issues
  • Customizing presentations for the intended audience
Behavioral Effectiveness
  • Eliminate distracting idiosyncrasies and nervousness
  • Strengthen presence
  • Project confidence and conviction
  • Use effective eye contact, gestures, posture, use of space, pausing and voice
  • Identify and develop personal style
  • Manage attention and engage listeners
Clear and Memorable Content
  • Deliver succinct, persuasive, listener-focused messages
  • Structure both written and verbal communication for clarity and actionable effect
  • Optimize opening and closing statements
  • Streamline preparation utilizing the Message Map organizational process
  • Make key information memorable with examples, story, analogy and references
  • Design viewer-friendly visuals and slides
Listener Adaptability
  • Customize presentation for intended audience
  • Expand or contract information to match time constraints
  • Analyze listeners to ensure relevance of information
  • Prioritize for emphasis of key messages
  • Practice in formal, informal, seated and standing settings
Interaction Management
  • Cultivate and encourage interaction
  • Handle difficult questions and challenges, using the “ART” model
  • Stay on track and reinforce key messages
  • Defuse hostility

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Mastering The Dynamics of Interaction

OVERVIEW:
Most human beings do not handle disagreements very well…have you noticed? However, for any community to function well they must work out how to reach agreements, handle conflict, hear one another be clear and efficient in their exchanges, and generally be responsive to others in their spheres of influence.

KEY TOPICS:
  • Communicate with a difficult person or group
  • Address highly charged issues
  • Soften deeply entrenched points of view
  • Handle challenging questions
  • Demonstrate good listening—whether in conflict or not
  • Sensitize oneself to another’s perspective
  • Defuse hostility when possible
  • Make a compelling and persuasive case when necessary
  • Keep conversations positive and forward-moving

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Preparing Business Focused Presentations

OVERVIEW:
Content developers often make three critical mistakes. 1) They don’t adequately consider the target audience. 2) They include too much information for the allotted time frame. 3) They don’t set context well enough before jumping into details. This program is for anyone who has to generate meeting or presentation material, create PowerPoint decks, or develop substantial written or verbal business content.

KEY TOPICS:
Listener Focused Analysis
  • Apply a DNA Model for determining Demographics, Needs, Attitudes of Listeners
  • Differentiate between data and information
  • Prioritize content for relevance and importance
Content Clarity and Succinctness
  • Make a succinct point and get to the crux of any message
  • Be action oriented and positive
  • Utilize a listener-oriented organizational structure
  • Optimize the number of key messages and supporting points
  • Develop a strong, attention-getting Open and Close
  • Articulate the benefits of taking any recommended action(s)
Strategic Memorability of Key Points
  • Identify the most critical points
  • Apply Memory Hooks strategically
  • Provide variety and surprise in the flow of information
  • Make dry information come alive
  • Find fresh ways to own the material
Effective Visual Support
  • Use best practices for PowerPoint and other visual support applications
  • Quickly rework and improve overly busy slides
  • Differentiate between leave-behind material versus projected real-time slides
  • Develop greater command of visual support technology

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Preparing Content for Powerful Presentations

OVERVIEW:
This is a webinar for individual contributors and managers who want to improve their ability to get messages across to management in project review and project proposal presentations. By examining the differing perspectives of business-focused and technology-focused people, you’ll learn to focus your presentation on the results you want to achieve and condense it for effective communication to sponsors, executives and customers – those with the power to advance your project and your career.

KEY TOPICS:

Upon completion, participants will be able to:
  • Follow a process to prepare concise and effective presentations
  • Explore the differing perspectives of business managers and technology-focused audiences
  • Translate technical terminology into business benefits
  • Identify the desired outcome of the presentation in terms of audience response
  • Develop an effective strategy and presentation format to achieve goals
  • Condense content into a memorable message, appropriate to the level and interests of the audience
  • Focus on high-value information – recommendations, evaluations, breakthroughs and surprises – rather than simply doing a “data dump”
  • Develop an interest-building opening and a decisive closing
  • Organize and prepare presentation materials for lean and effective slide

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Presentation Skills

OVERVIEW:
Negotiating is a part of our everyday life. Managers negotiate for financial, material and human resources. Engineering and manufacturing professionals negotiate product specifications and project deadlines. Project managers negotiate to allocate cross-functional resources, project support and deliverables. Indeed, negotiation is often referred to as “the game of life” and “win-win” is not the same thing as “nice-nice.”

KEY TOPICS:
Develop Effective Behavioral Skills
  • Project confidence and conviction
  • Eliminate distracting idiosyncrasies
  • Maintain listener attention
  • Manage nervousness
  • Vary and expand personal style
Create Compelling & Memorable Content
  • Organize content before elaborating on details
  • Structure messages for clarity, brevity and impact
  • Adjust message to level of listener
  • Use focused messages designed for impact
  • Use memory hooks for retention of key information
  • Optimize opening and closing statements
  • Apply visual support strategy

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Presentation Skills Virtual Series

OVERVIEW:
Over the course of five virtual webinars we will progressively build and layer learnings to focus on customizing presentations for the intended audience. Participants will have facilitated group feedback on content, clarity and memorability, presentational style, interaction & difficult questions, expectations and listener awareness issues. We’ll discuss, practice, and integrate feedback around the 5 Skill Sets:

KEY TOPICS:
Get to the point
  • Generate clear, succinct, listener focused communications
  • Avoid “data-dumping” to be more persuasive and influencing
  • Design effective slides and note support
  • Utilize a simple yet powerful Message Map tool to structure your ideas
Behavioral Effectiveness: Strengthen Your Presence
  • Strengthen personal presence and project confidence
  • Replace distracting idiosyncrasies with the 8 Effective Behaviors
  • Diminish any nervous responses at the root – within the body
  • Enhance your credibility and be more expressively engaging when needed
  • Project a compelling mix of confidence, and composure within your own natural style
Listener Adaptability
  • Apply a quick DNA Analysis to increase your targeted impact
  • Adjust content/approach to meet various levels & demographics
  • Practice delivering a complete web presentation
  • Receive Personalized Coaching and incorporate listener input
Interaction Management
  • Listen actively utilizing the ART Response Model
  • Handle challenging questions
  • Deal with interruptions and maintain engagement
  • Keep conversations positive and forward moving
  • Demonstrate good listening – whether in conflict or not
  • Make a compelling and persuasive case when necessary
  • Sensitize oneself to another’s perspectives
Cultivating the Intangibles: Presence & Style
  • Leverage the power of intention
  • Identify and develop key supportive qualities as a communicator
  • Build trust in your own natural style or brand
  • Be more present and mindful in all of your communications

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Presenting to Executives and Customers

KEY TOPICS:
Structure Business Critical Content Targeted to Executives or Customers
  • Optimize persuasive elevator pitch and executive briefings
  • Create a communications plan with strategic use of visual support
  • Deliver coherent recommendations and next steps with benefits to the business
  • Ensure clarity of key information, requested action or proposed ideas
  • Structure key points instantly
  • Select appropriate memory hooks for important concepts
  • Have back-up plans available
Manage Conversations & Meeting Flow
  • Generate support and buy-in
  • Incorporate feedback without losing focus
  • Deal effectively with interruption
  • Handle high-level hallway conversations effectively
  • Stay on track and reinforce key messages
  • Answer difficult questions
Enhance Executive Presence
  • Project and inspire confidence
  • Cultivate a natural, conversational style
Cultivate Listener Adaptability
  • Practice using the DNA model (demographics, needs, attitudes)
  • and five levels of detail to appropriately communicate at the executive and customer level
  • Analyze and customize communications for varying audience needs
  • Extemporaneously add or subtract material in response to questions and listeners’ desires

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Strengthen Your Virtual Presence

Skills to Deliver Confident, Compelling Communications

OVERVIEW:
If you’ve ever observed someone and said to yourself “wow they’re a great presenter”….. or “wow they really know how lead a good meeting.” That person did not get there by accident. Nor did they just develop those skills by feel. Highly effective communicators are leveraging a finite yet powerful set of principles that they’ve learned, practiced, and habituated. You can do the same. What all these successful people have in common is that they engage and maintain the attention of listeners, inspire confidence, deliver ideas clearly and memorably, and handle interactions seamlessly. Executing these skill sets certainly becomes more challenging given the inherent distractions of virtual formats.

Learning Objectives:

Effective Behaviors
  • Project confidence, build credibility, address nervousness, and manage distractions through skillful use of eye contact, posture, gestures, voice, pausing and rhythm, etc.
Compelling and Memorable Content
  • Organize clear, succinct, listener focused messages, designed for impact and persuasiveness. Open and Close presentations effectively
Listener Adaptability
  • Adjust content and approach to match various technical levels and demographics.
Visual Support Strategy
  • Design and use effective visuals. Keep listeners/viewer’s attention directed toward your point, not lost in excess detail.
Interaction and Conflict Management
  • Listen effectively. Handle difficult questions. Keep conversations positive and forward-moving.
Delivery in Varied Formats Including Web Meetings
  • Apply best practices for seated, informal presentations, technical training, teleconference, and web presentations.

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Technical Presentation Skills

HIGHLIGHTS:
  • Project confidence, build credibility, address nervousness, and manage distractions through skillful use of eye contact, posture, gestures, voice, pausing and rhythm, etc.
  • 12 major learning exercises (8 video-recorded, 6 interactively coached),
  • Best practices for online presenting
  • Personal video-recording, with private viewing immediately after practicing
  • Facilitated group feedback on content, clarity and memorability, presentational style, interaction and difficult questions, expectations and listener awareness issues
  • Customizing presentations for the intended audience
Content, Clarity & Impact
  • Communicate information versus dry facts and data
  • Balance amount of content with allotted timeframe
  • Prioritize important points and data for emphasis
  • Persuade without selling
  • Ensure clarity and memorability of key information
Listener Adaptability
  • Use listener analysis tools to set correct levels of detail
  • Adjust your detail and technical levels for various listeners
  • Clarify critical listener-focused, take-away points
  • Minimize extraneous information
  • Apply viewer-appropriate visual support strategy
Interaction Management
  • Handle difficult questions and challenges
  • Generate listener involvement
  • Stay on track and reinforce key messages
Command of Behavioral Skills
  • Project and inspire confidence and conviction
  • Eliminate distracting idiosyncrasies
  • Manage nervousness

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