OUR TEAM

Dedication. Expertise. Passion.

Get to know the amazing people behind Effective Training Associates. We’ve built outstanding relationships with our customers, as we are always focused on providing exceptional service. Behind every successful business there’s a group of talented people, committed to success. Read all about our team below, and get in touch with questions.

SUE A. SMITH

Founder and President

sue@effectivetraining.com

LAURA HICKERSON

VP, Sales & Marketing

laura@effectivetraining.com

GAIL HAVEN

Sr. Finance Manager

gail@effectivetraining.com

ELISA BARNES

Manager, Program Operations

elisa@effectivetraining.com
registrar@effectivetraining.com

JUI MARU

Manager, Content Development

jui@effectivetraining.com

ANTHONY HO

Account Manager, APAC

anthony@odctraining.com.sg

SUE A. SMITH

Founder and President

sue@effectivetraining.com

LAURA HICKERSON

Director of Sales and Account Manager

laura@effectivetraining.com

BRITTNEY LAVELLEE

Global Account Executive

brittney@effectivetraining.com

GAIL HAVEN

Finance/Office Manager

gail@effectivetraining.com

JUI MARU

Content Development

jui@effectivetraining.com

PAM FIGURES

Training Coordinator

pam@effectivetraining.com