The transition from individual contributor to manager can be the most challenging shift of a career. Whether you’ve made this transition recently or have been a manager for a while, the role of manager requires an understanding of the role and challenges of a being a working manager including knowing how to lead by your values and align remote teams.


Role of a Manager

  • The challenges of being promoted to a people manager
  • The shift in mindset to manager and leader
  • Best and worst characteristics of a manager
  • Traits of a great manager

The Balancing Act

  • Challenges in being a working manager
  • Balancing manager and individual contributor responsibilities
  • Analyzing your use of time to reach a balance
  • The dos and don’ts of effective transition to manager

Leading Through Values

  • Why values are important as a manager
  • Defining your personal leadership values and compare to your company values
  • Demonstrating your values through observable behavior
  • Write your personal value statement

Know Your Communication Style

  • Why understanding individual working styles is important to you as a manager
  • Benefits of knowing the four different working styles
  • Gaining insight into your preferred styles of working and communicating
  • Knowing the strengths and drawbacks of your preferred working style
  • Recognizing the working styles of others
  • Demonstrating flexibility to get the best results

Communicate Effectively

  • Identify the four types of listening
  • Distinguish between inquiry and advocacy
  • Seek to understand others’ thinking and rationale
  • Ask open-ended questions to understand their viewpoint
  • Acknowledge the other person’s thoughts and feelings
  • Surface assumptions
  • Articulate your ideas and viewpoint
  • Five actions for effective communication and listening