Effective Training Associates

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Learning Vital Skills for Remote Work

The pandemic officially started in January 2019, when an unlucky Washington state resident was diagnosed with COVID-19. By spring of that year, the remote workplace transitioned from an oddity to the normal.

Fast-forward three years and here’s where we are: A Gallup survey in June 2022 found that 8 in 10 people are working hybrid or remote, while only 2 in 10 are entirely on-site. While a number of prominent companies are now requiring more on-site work, a separate study by AT&T found that the hybrid model of some remote, some in office is expected to grow to 81 percent in 2024.

If that is the trend, tech companies are all-in: nearly half – 48 percent – are fully remote, and 85% are a mix of hybrid and remote. And what’s driving the trend is now based on employee demand. 60 percent of tech workers are “extremely likely to change companies” if they are not offered a remote work option.

Since tech workers are in demand, especially web developers, database administrators, and software developers, employers are seeking to meet those demands: more than two-thirds of employers surveyed said they have added flexible work arrangements to accommodate employee needs.

What’s Missing from Remote Work

The simple answer: other people. A survey by Gallup reports that employees who are engaged with their co-workers, such as reporting “a best friend at work”, are more likely to be productive, to stay with their company, and to contribute to the organization’s performance.

While managers are the ones monitoring productivity, ranking high in productivity is exactly how an employee gets a raise and moves up on his or her career track. For newbies undergoing on-boarding, the situation is even more acute: adopting a company’s culture and work ethic is hard to accomplish in a zoom call.

How to Meet the Challenges of the Remote Workforce

Clearly, new communications strategies and skills are needed. A productive path is training: Skills courses to address communications issues. Among firms offering “people” skills is Effective Training Associates (ETA), a Silicon Valley firm that has a 20+ year track record of improving productivity and career prospects for technology employees and managers.

ETA people-skills courses, presented in webinars and live presentations, include skill sets for managers, team members, and individuals:

Team Communications

  • Thriving on a Hybrid Team
  • Effective Team Communication
  • Success in Global Teams
  • Strengths-Based Teams

Manager Communications

  • Managing Remote Teams
  • Communicating as a Manager
  • Problem Solving and Decision Making
  • Effective Communication Skills: Listen, Question, and Respond
  • Delegating, Goal Setting and Engagement
  • Effective Mentoring Relationships

Personal Communications

  • Dealing With Yourself and Others in Difficult Situations
  • Skillful Communication
  • Strengths-Based Development for Individuals
  • Transitioning from Individual Contributor to Manager
  • Building Professional Networks and Influence
ETA provides additional skills training for project management, writing, making presentations, and how to better address diversity and inclusion issues within a team and the company. Most ETA webinars and live presentations run 2 hours; some skills training occurs over two sessions. Fees for these courses run from $245 to $350 per person.

Help your Company, and Yourself

Ask anyone who has worked remote for the past few years, and they will say yes, they prefer remote, but they miss the interactions of person-to-person contact, a void that cannot be filled simply by a video meeting. Sharing the same physical space allows reading body language, sharing a crazy (and maybe inspired) idea, and building camaraderie toward the goals of the team and the company.

Skills training helps improve communication skills to make the most of the time you share with the team, remote or in the office. And those skills have been proven to help an individual’s career, too. As ETA phrases it: Learn today. Lead tomorrow.

Visit the Effective Training Associates website for more information. Or, if you prefer a real person, make a call: (408) 441-8881.

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